Human-Centered Business
Process Outsourcing for
Reliable Operations

Support your customers and daily operations with CTNP’s dedicated teams, 

thoughtful service, and AI-assisted workflows.

Thoughtful service. Established experience

Projects Completed
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Total Staff Members
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Clients Supported
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Years of Experience
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Certifications

Services

Outsourcing Support for the Work that Keeps You Moving

Explore services to support your customers, ease daily workloads, and help your team manage growth

Customer
Support

Technical
Support

Back-Office
Support

Customer
Support

Customer
Support

Already have an in-house team?
Let's identify where additional support would help most.

Case Studies

See How CTNP Supports Businesses Like Yours

Explore the workflows we support, the challenges we address, and the outcomes clients have achieved.

Fintech 

Team growth from 4 to 175 FTEs in 2.5 tears. Read more >

★★★★★

What Operational Confidence Looks Like

Our clients rely on CTNP to keep operations steady, responsive, and supported.

“The team at tele-net are extremely knowledgeable about the business areas they service for our company. They provide timely responses and can quickly adapt to our business needs”

FinTech

Owner

Customer
Support

Technical
Support

Back-Office
Support

Customer
Support

Customer
Support

Why CTNP?

A Philippine BPO Partner Built on Precision and Care

Thoughtful Service

Prepare carefully, Notice the details,
Anticipate what comes next

Thoughtful Service

Prepare carefully, Notice the details,
Anticipate what comes next

Thoughtful Service

Prepare carefully, Notice the details,
Anticipate what comes next

Delivery and Accountability

Know How Your Outsourced Team will be Managed 

Explore how training the quality reviews, staffing plans, and information handling suppoty day-to-day delivery

Thoughtful Service

Prepare carefully, Notice the details,
Anticipate what comes next

Staffing Continuity

Defined steps for coaching, replacement,
and knowledge handover.

Information Protection

Agree on training, handover, readiness,
with the agreed scope.

Scope, pricing, and onboarding

Plan Your Outsourcing Scope, Cost, and Launch

Explore the workflows we support, the challenges we address, and the outcomes clients have achieved.

Thoughtful Service

Prepare carefully, Notice the details,
Anticipate what comes next

Define the Proposal

Review staffing, coverage, pricing,
and contract terms.

Prepare and launch

Agree on training, handover, readiness,
and performance measures.

FAQs

Leadership

Leadership Close to The Operation

Strong service depends on accountable leadership. CTNP’s management team stays connected to the people, processes, and client relationships behind the work.

Naoya Osawa - Chief Executive Officer

Naoya Osawa

Chief Executive Officer

Chisato Toyoda Atoc - Chief Operations Officer

Chisato Toyoda-Atoc

Chief Operations Officer

Anthony Silver Cepeda - Chief Sales Officer

Anthony "Silver" Cepeda

Chief Sales Officer

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